Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

  • Name and email address
  • Payment information (processed securely by Razorpay)
  • Profile information and social links
  • Prompt packs and associated metadata
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Process transactions and send confirmations
  • Deliver purchased prompt packs
  • Process creator payouts
  • Send administrative information and updates
  • Improve our services and user experience
  • Prevent fraud and abuse

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Payment processors (Razorpay) to complete transactions
  • Email service providers (AWS SES) to deliver communications
  • Analytics providers to understand platform usage
  • Law enforcement when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information. Payment information is encrypted and processed by PCI-compliant payment processors.

5. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. We use Plausible Analytics, which does not use cookies and respects user privacy.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Transaction records are kept for accounting and legal purposes.

8. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the date below.

11. Contact Us

If you have questions about this privacy policy, please contact us at privacy@promptmarket.com

Last updated: October 23, 2025